ClystCore Ltd – Privacy Statement

ClystCore Ltd values the privacy and security of the information you share with us. This Privacy Statement applies to information collected through this website (the “website”). It explains how ClystCore Ltd collects, uses, shares, protects, and otherwise processes your personal information.

By using this website, you agree to the terms of this Privacy Statement.

Collection and Use of Information

ClystCore Ltd collects personal information to set up and manage accounts for our services. You may need to provide personal information such as:

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• Name

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• Email address

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ClystCore Ltd uses this information for:

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• Website registration

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• Enabling sales and other transactions

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• Processing payments and settlement

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• Measuring, improving, and customising our services

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• Fulfilling technical, logistical, financial, tax, legal, compliance, administrative, or back-office functions

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ClystCore Ltd does not hold or store credit or debit card details.

Third-party Websites

Our website and mobile applications may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policy of any website you visit.

Cookies and Logs

ClystCore Ltd collects information related to your use of our website through cookies and log data.

Cookies are small files stored on your computer. ClystCore Ltd uses cookies to:

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• Authenticate you when logging in

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• Track your session

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• Deliver content specific to your preferences

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• Improve website functionality

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Log information may include web requests, IP address, operating system, browser type, browser language, date and time, and cookies that identify your browser. ClystCore Ltd uses this data to:

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• Enhance site functionality

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• Improve security

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• Monitor site performance

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• Analyse trends

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We retain this information only as long as reasonably required for business or legal compliance.

Google Analytics

ClystCore Ltd uses Google Analytics to understand how users interact with our website. Google Analytics uses cookies and similar technologies. Please see Google’s Privacy Policy for more information.

When ClystCore Ltd May Disclose Your Information

We may disclose personal information:

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• When required by law, regulation or court order

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• When necessary to protect the rights, privacy, property, or safety of users

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• When we believe it relates to a breach of law or agreement

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• For fraud prevention or risk reduction

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• To enforce our legal agreements

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• When the information is public

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• With your consent

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• When otherwise permitted or required by law

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We only disclose the minimum information necessary to fulfil the purpose.

ClystCore Ltd may share aggregate or statistical (non-identifiable) information with partners or for public communications.

‘Do Not Track’ Notices

Some browsers allow you to send a “Do Not Track” signal. At present, there is no industry consensus on how to interpret these signals, and ClystCore Ltd does not modify website behaviour in response.

For more details, visit: www.ico.org.uk

Accessing, Updating or Deleting Your Data

If you request deletion of your personal data and it is required to provide services you have purchased, the request will only be fulfilled when the data is no longer necessary for those purposes or for legal/record-keeping requirements.

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If you prefer not to receive further messages from us, please email info@clystcore.com.

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To request a copy of the data we hold, also contact info@clystcore.com.

Data Protection Authority

If you are a resident of the EEA and believe your data is processed under GDPR, you may contact the UK’s Information Commissioner’s Office (ICO).

Security

ClystCore Ltd combines technical and physical safeguards to protect your information. We use SSL encryption for data transmission and implement commercially reasonable protections.

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Only authorised ClystCore Ltd employees may access personal information. Misuse of information may result in disciplinary or legal action.

We review and upgrade our security technologies as appropriate.

Data Integrity

ClystCore Ltd processes personal information only for the purposes it was collected and in accordance with this Privacy Statement. We take reasonable steps to ensure data is relevant, accurate, and up-to-date.

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We retain information only as long as necessary for business, legal, or compliance requirements.

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ClystCore Ltd may send relevant marketing communications. If you prefer not to receive these messages, email info@clystcore.com.

To request a data copy or deletion, also contact info@clystcore.com.

How We Obtain Your Data

You may have provided data because:

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• You contacted us via our online form

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• You subscribed to our newsletter

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• You are a customer contacting us via email, phone, letter, or in person

Why We Hold Your Data

We hold your data because you may:

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• Have contacted us for information

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• Be a customer of ClystCore Ltd

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• Have subscribed to our newsletter

How Long We Hold Data

We retain data for no longer than 3 years, unless an ongoing business relationship requires extended retention.

Contact Information

If you have questions or concerns about this Privacy Statement, please contact:

info@clystcore.com

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